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Crest
mumbai
Overall Role Objective : Strategic Thinking & Leadership Effective mix of strategic and tactical thought process. To be a dedicated individual who performs administrative and clerical duties. Section III: Key Responsibilities and Accountabilities of the role Role Key Accountabilities The Helpdesk Executive is responsible for maintaining club,
Job Source: CrestArrivia
mumbai
The IT Service Desk 2 position supports all first level technical incidents and service requests from multiple communication sources (email, phone, text and walk-ups) for the entire organization. Responsibilities : Provides superior customer service by being courteous, knowledgeable, and professional. Creates a positive customer service experience
Job Source: ArriviaCIEL HR Services
mumbai
THE CANDIDATE SHOULD BE AVAILABLE FOR 11th March INTERVIEW Service Desk [SNOW, SERVICE NOW, ITSM, incident, Active directory, O365, office365] Notice Period - Immediate to 20 days Years of Experience - 4+ YEARS Location - Mumbai, Bengaluru JD : Acknowledge and provide first-line support for end-user IT service requests/tasks, incidents, and qu
Job Source: CIEL HR ServicesAayush Group - Chembur
Mumbai, Maharashtra, India
" Company Description 'Aayush Group - Chembur' is a real estate company that focuses on high-quality construction and delivers projects catering to the lifestyle of its customers. With a strong foundation of honesty and simplicity combined with opulence, our buildings represent impeccable infrastructure and thoughtfully designed space. Established
Job Source: Aayush Group - ChemburAayush Group - Chembur
mumbai
" Company Description 'Aayush Group - Chembur' is a real estate company that focuses on high-quality construction and delivers projects catering to the lifestyle of its customers. With a strong foundation of honesty and simplicity combined with opulence, our buildings represent impeccable infrastructure and thoughtfully designed space. Established
Job Source: Aayush Group - ChemburNEC Software Solutions (India)
mumbai
Job Description The Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible. The successful candidate will be required to work in rotational shift pattern between 0
Job Source: NEC Software Solutions (India)Lenovo
mumbai
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo
Job Source: LenovoLenovo
Mumbai, Maharashtra, India
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo
Job Source: Lenovomumbai
Desired Qualities
Excellent interpersonal skills & communication skills
Should have planning & organizing skills
Should handle customer queries efficiently
Exposure working for an IT companies under remote service desk/technical support
Exposure to ITIL based work environment
Ability to work in rotating shift
Qualification Criteria
Diploma or Degree holder
Minimum 2 to 5 Years of experience in IT industry
Good knowledge on windows and networks
Ability to resolve the incidents remotely within the SLA
Should work independently
Quick learner to the newer technology
Exposure and hands on to work on ITIL based service desk tool
Service Desk Executives jobs in mumbai
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