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NCR Voyix
Mumbai, Maharashtra, India
Experience:Freshers-2.0 Years Location:Mumbai Job Profile: • At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs. • Accepts and routes calls (high call volume) • Gathers problem information and records data in desktop tools • Monitors incident status and esca
Job Source: NCR VoyixNCR Voyix
mumbai
Job Title: Customer Care Representative Location:Mumbai Experience: 0-1 years of related experience. 24*7 rotational shift ( Night shifts ) Job Profile: • At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs. • Accepts and routes calls (high call volume) • Gath
Job Source: NCR VoyixPositive Synergy
mumbai
JobDescription: As a CustomerService Executive you will play a vital role in ensuring customersatisfaction and maintaining a positive brand image. Your primaryresponsibility will be to handle customer inquiries provide promptand accurate responses and resolve any issues or concerns they mayhave. You will be expected to exhibit excellent communicati
Job Source: Positive SynergyUPDATER SERVICES PVT LTD - UDS
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We are searching for a friendly and highly analytical customer service specialist / Front Office Executive to join our Service team. Requirements : Education - Any Graduate Experience - 1 to 3 Years Location - Andheri Contract - 8 Months Gender - Female Job Description : Promptly responding to customer queries via email & Face to face. Immedi
Job Source: UPDATER SERVICES PVT LTD - UDSSelections HR Services Private Limited
navi mumbai
Fast Track Your Career: Launch into BPO with Top Companies (We Help You Get Hired!) Calling All College Students, Grads & Career Changers! Tired of endless applications? Skip the job hunt & land your dream BPO role – We make it easy! We're partnering with the TOP BPO companies in the market , giving you exclusive access to exciting career opp
Job Source: Selections HR Services Private LimitedJobman by Shunya Tattva
navi mumbai
Hello Folks, I’m hiring for Customer Service Representative . We have great opportunity for you to make your career in Banking Sector...... Designation - Senior Customer service executive - Voice Qualification - Graduation / HSC Mandatory Shift - 5 days working with 2 week off Experience Required - HSC With 1 year of work experience Graduate with
Job Source: Jobman by Shunya TattvaARYAN HR SOLUTIONS
mumbai
Looking at your current profile on Shine.com, it shows that you are currently with pearl honda Organization as a Executive (Spare Parts Department) . If this information is not up-to-date, please share your updated resume if you are interested in the position below. Currently we are hiring for one of our esteemed client which is more than 20 ye
Job Source: ARYAN HR SOLUTIONSConsult Hagnos
mumbai
Company Overview ConsultHagnos is a PAN India service provider and a trusted partner to reputed Banks, NBFCs, and new-age tech organizations. With over 500 employees on our roles, we are dedicated to delivering outstanding staffing services and consulting solutions. Our headquarters is located in Bangalore, and we are proud to be a part of the Sta
Job Source: Consult HagnosMumbai, Maharashtra, India
Job Title: Customer Care Representative
Location:Mumbai
Experience: 0-1 years of related experience.
24*7 rotational shift ( Night shifts )
Job Profile:
• At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs.
• Accepts and routes calls (high call volume)
• Gathers problem information and records data in desktop tools
• Monitors incident status and escalates cases that are not resolved in a specific timeframe
• Schedule customer installation activity
• Responsible for ensuring the customer's entitlement of services
• Provide phone support on Retail products, systems and various software products •Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability;
•Take ownership of service request from customer and ensure timely and satisfactory resolution of problem.
Functional Skills & Competencies: • Applies knowledge of:
-Problem routing, tracking and escalation procedures
-Advanced problem solving and troubleshooting skills
-Data entry software applications and related desktop tools
-Relationship building skills; Excellent communication skills, verbal and written as well as listening skills
-Possess strong customer service skills and be able to work in a dynamic team environment.
Education: High School/Diploma/Graduate or Equivalent.
EEO Statement
Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Customer Care Representative jobs in Mumbai, Maharashtra, India
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