Sisco Jobs
Technical Support Engineer
chennai
Job Title: Technical Support Engineer Location: Chennai, India Job Type: Full-Time Industry: Technology / Customer Support
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Technical support Skills-At least basics
Excellent Communication skills required.
Graduation mandatory
Minimum 6months Experience in any domain.
Complete Night shift
Location: Ambit IT Park-Ambattur Chennai, TN
Handle incoming call or chat activity and process/complete tasks identified in cases received through CRM portal and assigned queues.
Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer.
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Adhere to established SLAs, and productivity/performance goals.
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Perform database searches.
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Contact: 900016058
Email: [email protected]