India Site Leader – LMS SAAS Company

Surat, Gujarat, India

At Gyrus, we are driven by a vision to deliver exceptional customer value with innovative learning technology solutions for organizations globally. We build innovative and industry-leading software cloud services for Learning and development. Our GyrusAim Learning Management System (LMS) is a leading B2B SaaS service that has been consistently recognized among the Top 20 Learning Systems.

We are seeking a dynamic and experienced Site Leader to oversee our operations in India. As a key member of our leadership team, you will be responsible for managing and coordinating the activities of our remote office, ensuring alignment with company goals and objectives. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of software development processes with SAAS products.

Responsibilities:

1.   Leadership and Team Management:

Lead and manage a team of software engineers, business analysts, designers, quality assurances and other professionals at our Surat, India office as well as remote employees in India, fostering a positive and productive work environment.

Provide mentorship, coaching, and support to team members, helping them achieve their full potential.

Conduct regular performance evaluations, set clear objectives, and provide feedback to facilitate professional growth.

2.   Operations Oversight and Project Execution:

Oversee day-to-day operations of the office and remote employees, ensuring adherence to project timelines , quality standards, and best practices.

Collaborate with cross-functional teams, including product management, engineering, design, quality assurance, operations, marketing, and sales, to ensure seamless project execution.

Identify opportunities for process improvements and implement strategies to enhance efficiency and productivity.

Ensure continued compliance with ISO 9001 and ISO 27001

Manage organization budget and expenses.

3.   Strategic Planning and Execution:

Contribute to the development and execution of the company's strategic initiatives, with a focus on achieving business objectives in the Indian and Global markets.

Collaborate with senior management to define the remote office's goals, priorities, and resource allocation strategies.

Monitor industry trends, competitor activities, and market dynamics to identify opportunities for growth and innovation.

4.   Communication and Collaboration:

Serve as the primary point of contact for all communication between the remote office and headquarters, ensuring alignment with corporate policies and guidelines.

Foster a culture of open communication, transparency, and collaboration among team members locally and globally.

Facilitate regular meetings, updates, and knowledge-sharing sessions to keep the team informed and engaged.

5.   Performance Monitoring and Reporting:

Establish key performance indicators (KPIs) and metrics to measure the success and effectiveness of the remote office.

Analyze data, generate reports, and present findings to senior management, highlighting achievements, challenges, and opportunities for improvement.

Implement corrective actions as needed to address performance gaps and ensure continuous improvement.

6.   Talent Acquisition and Development:

Manage and collaborate with the HR team to attract, onboard, and retain top talent for the remote office.

Participate in the recruitment process, including interviewing candidates and evaluating their technical and cultural fit.

Support team members' professional development and career growth through training programs, skill-building initiatives, and career path planning.

Qualifications:

Master’s degree in Computer Science, Engineering, Business Administration, or a related field; advanced degree preferred.

Proven experience of 10+ years in a leadership role within a product based software development organization, with a track record of success in managing remote teams.

Experience in the Learning Management System (LMS) industry or HRIS SAAS product-related field is highly desirable.

Strong understanding of software development methodologies, tools, and technologies, with experience in Agile and DevOps environments.

Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate team members across geographically distributed locations.

Strategic thinker with the ability to develop and execute plans to achieve business objectives in a dynamic and competitive market.

Results-oriented mindset with a focus on driving performance, innovation, and continuous improvement.

Proven ability to build and maintain strong relationships with stakeholders at all levels of the organization.

Experience working in a multinational company or multicultural environment is a plus.

Flexibility to work across different time zones and travel occasionally as needed.

Summary of Benefits:

5 Days Working : Employees will enjoy a balanced work-life schedule with a five-day workweek, providing ample time for personal pursuits and relaxation.

Work Hours Flexibility : We understand the importance of accommodating individual schedules and commitments. Our flexible work hours policy allows employees to tailor their workday to suit their needs, promoting productivity and work-life harmony.

Learning & Development : We prioritize the growth and development of our employees. Through various learning and development initiatives, including training programs and workshops, we empower our workforce to enhance their skills and advance their careers.

Quarter Rewards Program : Recognizing and rewarding outstanding performance is integral to our culture. Our quarterly rewards program acknowledges employees who demonstrate exceptional dedication, innovation, and results in their roles.

Yearly Performance-based Appraisal : We believe in fostering a culture of accountability and excellence. Our yearly performance-based appraisal process provides employees with valuable feedback on their achievements and areas for improvement, ensuring alignment with organizational goals and objectives.

Festival Celebrations : We value diversity and inclusivity, and we celebrate festivals and cultural events to foster a sense of community and belonging among our employees. Through festive celebrations, we embrace the richness of India's cultural heritage and encourage camaraderie within the workplace.

Gyrus is built on core values of Customer first—responsiveness, priority, courtesy, and respect; integrity and commitment—we do as we say; quality in everything we do; a positive team approach; and an innovation and learning mindset. We are pioneers in Learning management solutions and have built a 30+ year track record of delivering innovation and customer success. Join our team and play a key role in shaping the future of our software company's operations in India! Apply now to be considered for this exciting opportunity.