ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Ceragon Networks
bangalore
Ceragon is looking for a technical person who will provide frontal support to our employees. Candidates should have a mix of technical and customer service skills, be passionate about technology, customer-oriented and patient. The role involves handling incidents and service requests from end-user by following the standard methods and procedures. I
Job Source: Ceragon NetworksMotorola Solutions
bangalore
Job Description Reporting to a Technical Support Team Lead or Manager, Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role is defined by a strong customer-first mentality, a thorough systematic approach to troubleshooting, and the curiosity to lea
Job Source: Motorola SolutionsAutodesk
bangalore
Position Overview We are looking for a Technical Support Specialist (Civil 3D) to provide support services and engages Autodesk customers in providing effective technical solutions, directions, and troubleshooting advise. The support services will be conducted via standard modalities like Web, Chat, Schedule-A-Call, Phone etc. As part of the Cust
Job Source: AutodeskCeleros Flow Technology
bangalore
Job Summary The Service Desk Specialist is responsible for managing the lifecycle, troubleshooting and resolution of incidents and requests for all our global business PC based applications and technologies The incumbent will be based at Bangalore and part of our global IT team. Principle Duties and Responsibilities Manages the lifecycle (ticket
Job Source: Celeros Flow TechnologyCeragon Networks
Bengaluru, Karnataka, India
Ceragon is looking for a technical person who will provide frontal support to our employees. Candidates should have a mix of technical and customer service skills, be passionate about technology, customer-oriented and patient. The role involves handling incidents and service requests from end-user by following the standard methods and procedures. I
Job Source: Ceragon NetworksBosch Group
bangalore
Job Description Job Description:• Delivery of Support Incidents & Service Request in Bosch Ticket Management system • Analyzing the issues coming through tickets and providing resolution • Prominent contribution in solution provision/decision & Good Interpersonal skills • Flexible to work on shifts • Work in complex IT Systems • Proactive approach
Job Source: Bosch GroupJamf
bangalore
At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple. Jamf offers remote and hybrid positions. Depending upon the role, work in t
Job Source: JamfCAE Inc
bangalore
Role and Responsibilities Technical Application Support Specialist CAE Flight Services is hiring a talented Technical Application Support Specialist to join the Customer Success team in Vienna, Austria. Our highly qualified application specialists have in-depth knowledge of our flight products and are eager to assist our customers. In this role you
Job Source: CAE Incbangalore
Overview
The Talent Acquisition Operations Specialist: Technical Support role is part of TA Global Support team’s (TAGS) operating model. This model is designed to support back-end aspects of the recruiting hiring workflow and processes efficiently. We are seeking a proactive and detail-oriented individual with a strong understanding of TA and passion for providing an exceptional candidate and stakeholder experience. The TA Operations Specialist is a subject matter expert dedicated to processes, projects and technologies. The incumbent will play a key role in supporting projects to evolve processes and procedures, optimize resources, maximize efficiencies, and drive operational excellence. This is a unique opportunity to learn about every aspect of the recruiting life cycle and recruiting operations. Responsibilities Provide second-level technical support for users of Talent Acquisition technologies such as Applicant Tracking System (ATS), Candidate Relationship Manager (CRM), Career Site/Portal, Vendor Management System (VMS), LinkedIn, and other AI platforms such as Paradox (chatbot). Troubleshoot and resolve user access issues within the applications, ensuring timely resolution to minimize downtime. Investigate and resolve basic technical issues encountered by users, within the applications or other external errors. Collaborate with other support teams to escalate complex issues and ensure efficient problem resolution. Document all support interactions, including issue details, troubleshooting steps, and resolutions, in the support ticketing system within expected Service Level Agreement (SLA) timeline. Contribute to the development and maintenance of knowledge base articles and documentation to empower users to resolve common issues independently. Proactively identify trends or recurring issues and recommend improvements to enhance user experience and application stability. Participate in cross-functional teams to support ongoing projects and initiatives related to application management and user support. Qualifications Bachelor’s degree in computer science, Information Technology, or related field, or equivalent work experience. 4+ years of experience in technical support or helpdesk role, preferably supporting ATS, CRM, VMS, and other Talent Acquisition applications. Proficiency in troubleshooting technical issues within web-based applications, including user access management and basic functionality. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex issues efficiently. Excellent communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. Demonstrated understanding of Talent Acquisition workflows and the importance of the candidate experience. Proven ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple priorities simultaneously. Customer-focused mindset with a passion for delivering exceptional service and support to users. Relevant certifications (e.g., ITIL, HDI) are preferred.
Operations Specialist - Technical Support (Australia Shift - Hybrid) jobs in bangalore
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.