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Information Technology Support Specialist
india
Company Description
Apps Manufactory Software Inc. is a leading digital solutions provider offering services in Mobile App Development, Website Designing, UI/UX Designing, Custom Software Development, Business IT Consulting, and Digital Marketing. Our commitment to quality, innovation, and customer satisfaction ensures that we are your trusted partner in transforming your digital aspirations into reality. With a diverse range of expertise, we are dedicated to delivering excellence in the digital world.
Role Description
This is a full-time remote role for an Information Technology Support Specialist. The Support Specialist will be responsible for providing technical support, troubleshooting issues, data collection, email marketing, biding of software development services, cold calling. The role will also involve providing support of billing and ensuring smooth operation of information technology systems.
Qualifications
Technical Support and Troubleshooting skills
Experience in working with software company(website, application development services)
Client handling and calling Support experience
Excellent problem-solving and communication skills
Ability to work independently and remotely
Knowledge of software technologies is a plus
Bachelor's degree in Computer Science/BSC IT/MBA or related field