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Solid Systems
india
Job Description As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team. Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service del
Job Source: Solid SystemsProspecta Software
Noida, Uttar Pradesh, India
Customer Success Manager COMPANY OVERVIEW Prospecta was founded in 2002 in Sydney, Australia, to provide data management and automation software for enterprise clients. Prospecta has evolved to be a leading data management software company. Prospecta’s flagship product, MDO (Master Data Online), is an enterprise Master Data Management (MDM) platf
Job Source: Prospecta SoftwareSocial Brothers BV
india
Job Description Jij bent als Customer Success Manager bij Social Brothers het aanspreekpunt voor onze klanten die een afgerond project hebben. Jij zorgt ervoor dat alle binnenkomende vragen van onze klanten behandeld worden en met een team van Developers, Marketeers en Designers los jij alle vragen op de juiste manier op. Met jouw kennis kun jij e
Job Source: Social Brothers BVAnimaker Inc.
india
Animaker is looking for an energetic and ambitious Account Manager or Customer Success Manager .As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers. We have over 10 million users from 190+ countries; with 100’s being Fortune 500 companies like
Job Source: Animaker Inc.Ishan Technologies
, India
Company Description Ishan Technologies is a leading ICT group with a strong pan-India presence. We provide simplified technology solutions, reliable and secure network solutions, and customized IT and Telecom solutions for businesses in the Retail, Enterprise, and Government Institutions sectors. Our unique positioning and understanding of each bus
Job Source: Ishan TechnologiesupGrad Campus
Delhi, India
Role : Customer Success Manager Location: New Delhi About us: We are an Edtech start, UpGrad Campus with expertise in Digital Learning in the higher education sector. We are looking for a Mid-Level Customer Success Managers who have a prior experience in developing customer relationships, proactive in addressing customer issues, account managemen
Job Source: upGrad CampusnOps.io
india
nOps cloud optimization platform makes it easy to allocate and manage your AWS usage, commitments, and spending. Our platform intelligently manages all your compute automatically so you get maximum scalability and stability at the best price. Job Details As a Customer Success Manager, you will be responsible for managing and nurturing relationship
Job Source: nOps.ioupGrad Campus
delhi
Role : Customer Success Manager Location: New Delhi About us: We are an Edtech start, UpGrad Campus with expertise in Digital Learning in the higher education sector. We are looking for a Mid-Level Customer Success Managers who have a prior experience in developing customer relationships, proactive in addressing customer issues, account managemen
Job Source: upGrad CampusIN
About VAP Group Who are we? One stop destination for all blockchain solutions .We are adept at assisting all blockchain efforts, including ICO, STO, NFT, DeFi and IEO and FinTech, flourish in an intensely competitive and extremely volatile market with our knowledge of and expertise in all industry fundamentals. We strive to make your visions for blockchain projects a reality and offer multi-chain services to help you better serve your clients and create enduring brand recognition and consumer loyalty. We have highly qualified experts in Blockchain marketing, recruiting, media management, press releases, conference production, and other services. This position pertains to one of our business segments, namely CryptoNewsZ. We are hiring for Customer Success Manager skill for CryptoNewsZ which is a pioneer news media house covering news & events from the crypto and blockchain industry. Requirements Who are we looking for? A pioneer news media house covering news & events from the cryptocurrency industry and blockchain technology is searching for a Customer Success Manager to oversee the development of all material for the website. You must have the capacity to lead a team, exercise sound judgment, have excellent writing abilities, and pay close attention to detail in order to be successful as our Customer Success Manager. Roles and responsibilities: Onboarding and Training: Lead the onboarding process for new customers, ensuring a smooth and positive experience. Provide training sessions to clients on product features, functionality, and best practices. Relationship Management: Develop and nurture strong relationships with key stakeholders within client organizations. Act as the main point of contact for customer inquiries, concerns, and escalations. Customer Advocacy: Advocate for customers within the company, conveying their needs and feedback to relevant teams. Collaborate with sales and product teams to identify upsell and cross-sell opportunities. Retention Strategies: Develop and implement strategies to ensure high customer retention rates. Monitor customer health metrics and proactively address issues to prevent churn. Product Knowledge: Maintain a deep understanding of our products or services to effectively support and guide customers. Stay informed about product updates and communicate relevant information to clients. Customer Feedback and Analysis: Gather customer feedback through surveys, interviews, and other channels. Analyze feedback to identify trends and areas for improvement in our products or services. Metrics and Reporting: Establish key performance indicators (KPIs) to measure customer success and satisfaction. Provide regular reports to management on customer success metrics and initiatives. Skills and Qualifications: Bachelor's degree in Business, Marketing, or a related field. Proven experience in customer success, account management, or a similar role. Excellent communication and interpersonal skills. Strong problem-solving and strategic thinking abilities. Ability to build rapport and trust with clients. Familiarity with customer success tools and CRM systems. If you have a passion for ensuring the highest quality of written content, a meticulous eye for detail, and the ability to work collaboratively in a fast-paced environment, we invite you to apply for the position of Editor with our team. Join us in shaping and refining compelling content that resonates with our audience and advances our organizational goals. Website URLS : https://www.Vapgroup.Co https://www.Cryptonewsz.Com
Customer Success Manager jobs in IN
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