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BTI Executive Search
IN
Objective:To lead the Service Business P& L while contributing to the Organization’s Strategic and Business Goals. Leading, directing, motivating and developing a world class Service team that would effectively manage all India Operation and Maintenance activities of the organization.Key Responsibilities:Oversee asset management for Wind Assets ens
Job Source: BTI Executive SearchMax Life Insurance Company Limited
Gurugram, Haryana, India
KEY RESPONSIBILITIES Quality Lead the development & implementation of comprehensive quality strategies aligned with organizational goals and industry best practices. Build a culture of Quality as a way of life by showcasing capabilities in wider industry and internally with senior leadership through ongoing communication and participation in relev
Job Source: Max Life Insurance Company LimitedHDFC securities
IN
The expected candidate will relevant 10~12 years’ experience in managing huge data and MISs. Person will ensure to consolidate all the MIS under his team, to generate resource level MIS and disseminated it to individual resource securely, from RM~CBO levels.Person will generate multiple dash-boards for various channels, states, clusters etc., to re
Job Source: HDFC securitiesVOLUME (Creative Agency)
new delhi
Key Responsibilities: Digital Strategy Development: Develop comprehensive digital strategies that integrate seamlessly with clients' overall communication objectives and drive measurable results. Campaign Planning and Execution: Lead the planning, execution, and optimization of digital campaigns across various channels, including but not limited to
Job Source: VOLUME (Creative Agency)UNISON INTERNATIONAL CONSULTING (The Recruitment Company)
Noida, Uttar Pradesh, India
Looking for an AGM/DGM Accounts (CA Mandatory) for a leading Manufacturing Company. We are looking for core plant accounting candidate who is currently working with any manufacturing plant would be a good fit. CTC: 50 LPA Location: Noida Experience: 18 Years Minimum Interested candidates can WhatsApp the CV to Kiran on 6282538656 or at kiran.h@un
Job Source: UNISON INTERNATIONAL CONSULTING (The Recruitment Company)HuntingCube Recruitment Solutions
Gurugram, Haryana, India
Set the product strategy for Retail Media Data and Insight platform and suite of products and inspire, lead and line manage a team of high-performing product managers to ensure products are defined, designed and managed well end-to-end Formulate and execute strategies to achieve the product vision across Media Analytics, Experimentation and Optimi
Job Source: HuntingCube Recruitment SolutionsNinja Media Creations
delhi
Company Overview: Ninja Media Creations is a Railways Audio OOH advertising network, company that enables brands to connect with commuters via the Public Announcement system it provides access to India's upmarket and affluent rail audience. Our offering is fully integrated with the Public Address System at Railway Stations, currently spanning 14 s
Job Source: Ninja Media CreationsOlam Agri
IN
About Olam AgriOlam Agri supplies food, feed and fibre to meet rising demand and a shift to protein-based diets, particularly in Asian and African countries. Headquartered in Singapore and present on all continents, our value chains include farming, processing and distribution operations, as well as a sourcing network of an estimated 2.5 million fa
Job Source: Olam AgriIN
About the company: http://www.Wonderchef.InWonderchef is a leading kitchen appliances and cookware brand in India, known for its innovative and stylish products that make cooking a delightful experience. We are committed to providing high-quality, durable, and user-friendly kitchenware solutions to enhance our customers' culinary experiences.Position Overview:We are seeking a dynamic and experienced Service Head to lead our service department. The Service Head will be responsible for overseeing all aspects of service delivery, ensuring high-quality customer experiences, and driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills, technical expertise, and a passion for delivering outstanding service.Responsibilities:Leadership and Management:Lead, mentor, and motivate a team of service professionals to achieve departmental goals and objectives.Provide guidance and support to team members, fostering a culture of collaboration, accountability, and continuous learning.Develop and implement strategies to optimize service delivery processes and enhance overall efficiency. 2.Service Delivery:Oversee the delivery of services to ensure compliance with quality standards, contractual agreements, and regulatory requirements.Monitor key performance indicators (KPIs) and metrics to assess service performance and identify areas for improvement.Develop and implement service improvement initiatives to enhance customer satisfaction and loyalty. 3.Customer Relationship Management:Build and maintain strong relationships with key customers, understanding their needs and requirements.Act as a primary point of contact for escalated customer issues, resolving conflicts and ensuring timely resolution of problems.Gather feedback from customers to identify trends, preferences, and opportunities for service enhancement. 4.Technical Expertise:Stay abreast of industry trends, best practices, and emerging technologies relevant to service delivery.Provide technical guidance and support to service team members, assisting with complex issues and troubleshooting as needed.Collaborate with internal stakeholders, such as product development and sales teams, to ensure alignment between service offerings and customer needs. 5.Budgeting and Resource Management:Develop and manage the departmental budget, ensuring optimal allocation of resources to support service delivery objectives.Identify opportunities for cost optimization and efficiency improvements while maintaining service quality standards.Monitor expenses and financial performance against budgetary targets, implementing corrective actions as necessary.Qualifications:Bachelor’s degree in relevant field10-12 years of experience in a similar leadership role, preferably in Consumer durable sectorProven track record of successfully managing service delivery operations and driving performance improvement initiatives.Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals.Excellent communication and interpersonal abilities, with a customer-centric approach to service delivery.Proficiency in budgeting, financial analysis, and resource management.Location : Powai, Mumbai.
Service Head jobs in IN
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